Privacy Policy

Privacy Policy

Last updated: 07 May 2025

At Gleam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase from us. By accessing or using Gleam’s services, you agree to the practices outlined in this policy.

By using our website, you agree to the practices described in this policy. Please review it carefully, and if you have any questions, feel free to contact us at our email.

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Information We Collect
How We Use Your Information
Sharing Your Information
Cookies and Tracking
Data Security
Your Rights

Information We Collect

When you make a purchase or attempt to make a purchase through our website, we collect personal information such as your name, billing and shipping address, payment details, email address, and phone number.

We collect certain data automatically, such as your IP address, browser type, time zone, and cookies that are installed on your device. We also track pages you visit, products you view, and your interactions with our site.

We may collect and store your payment information when you make a purchase. This includes details related to your credit or debit card or other payment methods. This data is processed by third-party payment gateways to ensure secure transactions.

When you place an order, we collect data about the products you purchase and how you prefer to receive them.

If you contact us via email, chat, or social media, we may collect additional information to respond to your inquiries or requests.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending confirmation emails and shipping updates.
Personalize your shopping experience by showing products based on your preferences.
Communicate with you about new products, promotions, or changes to our policies.
Analyze website traffic to improve our services and optimize our website’s performance.
Prevent fraudulent transactions and ensure a secure shopping environment.
Manage and improve our customer service interactions.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

We work with third-party providers (e.g., payment processors, shipping carriers) to help us deliver our services. They only have access to necessary information to complete their tasks.
We may disclose your information if required by law or to protect our rights and comply with legal obligations.

Cookies and Tracking

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand how you interact with our site and improve your overall experience by remembering your preferences. You can control or disable cookies through your browser settings, but some site functionalities may be affected.

Data Security

We take the security of your personal information seriously. We implement a range of security measures, including encryption and secure servers, to protect your data. However, no online system is entirely foolproof, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions, concerns, or requests relating to this policy or how we handle your personal information, please contact us:

If you have any questions about this Privacy Policy or our practices, please contact us.

Thank you for trusting us with your personal information. We are committed to protecting your privacy as you enjoy shopping for your favorite handmade batik wear with us.

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